Frequently Asked Questions

Q: Why It's a Jeep Thing Shop?
A: At It's a Jeep Thing Shop we provide high quality products that you can trust to make your Jeep special.

Q: I need to change something on my order. How can I do that?
A: If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.

Q: When will my order ship?
A: After your payment is verified, it takes up to 48 business hours to process and ship your order. This does not include weekends or holidays. 

Q: How long does it take to deliver my item?
A: For orders shipping to USA, it takes 4 to 7 business days to deliver your order. Please refer to our Shipping Policy page for full details regarding shipping times.

Q: Can I return an item I bought from It's a Jeep Thing Shop?
A: Yes, you can return any item you bought from us within 7 days from the date you receive your item for a refund. Please refer to the Returns & Refunds Policy page for full details on our return and refund policy.